PeopleTactics is the small business owner’s resource for effective HR practices


We can help with finding, hiring, and determining what to pay employees; employee orientation and performance; developing employee handbooks and benefits packages; or even partnering with your existing HR team to develop long term strategies!


“Our greatest reward is seeing your success”


How did we get here?  In 2002, Jennifer Brown, Founder and CEO of PeopleTactics, decided to make her move.  The rest is history…


How did you get to be a HR expert for small businesses?

Many people have asked me this question, and it’s one that I had to think about, as it wasn’t exactly the path I had set out on originally. In January 2002, I decided to leave my high-paying Human Resources position in a Fortune 500 company. This was a position I had been working towards since a very young age. When I was five years old, I decided that I wanted to be a “business woman.” My parents had their own appraisal business and worked out of our basement, so I think this may have been what set me on this path. Everything I had done professionally up to this point had been focused on a senior executive HR career path in a big company. However, in the wake of 9/11 and with two small children, my goals had shifted. I knew I still wanted to work, but wanted to do it on my terms and with more flexibility.

So in June 2002, I left my position and in December 2002, I had my first client—a small business! Throughout the years of my consulting, I started to notice that I was working more and more with small businesses, and I loved it! I truly enjoyed working with small business owners, getting to know them and their businesses, helping them overcome the unique HR challenges they face, and assisting them in establishing their HR practices and avoiding problems that could drain them of their energy and money. My work was incredibly rewarding, as I was making a difference in helping these owners have successful businesses, and it brought me great joy to watch their successes. Therefore, I decided to dedicate my professional life to helping small business owners with their human resources practices through my consulting, mentoring programs, and products.

Since then, I’ve consulted to and mentored many clients and created The PeopleTactics ApproachTM. This approach includes 8 tactics every small business owner needs to establish proven HR practices that will save them time, money, and effort and result in fewer problems, increased profits, and growth.

Who are your clients exactly?

I work with people just like you who are small business owners that neither possess the volume of work nor the cash resources to hire a full-time HR Director, yet they still face the same HR challenges as any large business, in addition to specific HR challenges only small businesses face. I’ve worked with many different types of businesses in various industries to include:

Marketing and Communication Legal
Medical Accounting and Finance
Banking Transportation and Shipping
Engineering Auto Dealerships
Government Contracting Non-Profit
Pre-school and Childcare Centers Commercial Office Furniture
Web Development Catering
Food Retail Establishments Insurance Brokerage
Commercial and Retail Tire Training and Development


What happens if you haven’t yet worked with small business owners in my field?

I have worked with many clients with diverse businesses, and most likely, I have worked with people in your field. Nonetheless, if I haven’t, you are not at a disadvantage. My specialty is working with business owners to help them implement the HR fundamentals essential to any small business as well as the HR practices that are driven by the state in which you operate; your business goals and objectives; and your company culture.

How are you different from other HR consultants?

I ONLY work with small business owners and their teams. In other words, I don’t consult with people in mid-sized companies or large corporations. What that means to you is that I am very focused on anything and everything that works in terms of human resources for the small business owner. Because my focus is very narrow, what you get with me is no-nonsense, undiluted expertise on what works for small businesses in terms of establishing effective HR practices that allow you to prevent problems, protect your profits, and grow your company.

What types of services and products do you offer?

I am happy to work with you to structure my services and products to be cost effective for your company through package prices and hourly rates for your company. Click to see more of my services and packages that I offer.

What results can I expect?

You can expect to:

  • Create a workplace in which applicants want to join and employees love working
  • Minimize lawsuits, penalties, and claims through compliance and strong HR practices
  • Increase productivity through:
    • Efficient, repeatable, consistent HR processes
    • Hiring A+ players
    • Reduced time-to-fill positions
    • Increased employee retention
  • Secure a cost-effective approach for accessing senior HR leadership
  • Focus on the tasks that will bring you increased sales and revenue versus spending your time and energy dealing with problems

Can I contact some of your former clients to see what it’s like to work with you?

Yes, we encourage you to! Please go to the Client Testimonials page and read all of them. See which ones you feel drawn to, either because the person has gotten the results you want to get too, or perhaps because that person is in a similar business. Then feel free to contact them and ask what they got from working with us.


OK, I’m ready to do this for myself, but I have a couple of additional questions. Can I contact you?

Absolutely! Email us at or call us at 703.587.5615, and we’d be happy to speak with you to discuss the different options to see which one will be the very best for you and your HR needs.